© Sagrada Corazon Medical All rights reserved2010
Sagrada Corazon Medical
ISO Certified Medical Clinic
International Organization
for Standardization
Industrial Clinic
Sagrada Corazon Medical & Allied Services Center Inc., had its humble
beginning last 1998 after it had acquired accreditation from the Department of Health
(DOH) and the Securities and Exchange Commission. Its main service as a Medical
Clinic is to provide pre-employment medical examination for land based and sea based
crewing agencies. It initially operated with few staff and equipments that are enough
to meet the basic requirements for an accurate medical evaluation. However, due to
an increasing demand of the clinic’s services and satisfied clients, its infrastructure and
organization expanded to include the acquisition of new medical equipments and
installation of an efficient computer network system.
After a year of operation, the clinic made the provision of Quality Pre-
Employment Medical Examination services as its main trust. Culture of quality
permeated from the management to the rank and file as the clinic Lloyds Quality
Assurance Register. Continuous improvement in the different areas especially clinic
processes were implemented. The concerted effort of everyone made the possible
adjustments in ensuring that quality is relived in the clinic easily.
In order to meet the challenge and demands of becoming at par with global
standards, efforts to promote quality, sustaining improvement and aiming to become
one of the best in the field are the main goals. Continuous efforts to improve have
been undertaken with inclusion of Quality Assurance Officer in the main structure in
the organization.
On the year 2001, SCMCI has persisted to be one of the foremost medical clinics
in the metropolis in providing pre-employment medical evaluation to majority of the
crewing agencies. To date, its services has expanded to include provision of annual
Mobile Medical Examination of reputable companies like Mitsubishi and pre-qualifying
medical examination for maritime schools and training centers like Fareast Maritime
Training Center. It was also during this year in which the company had opted to
transfer to the 7th floor of GLC building. It’s a bigger space that could accommodate all
patients in one floor area without going up and down the other rooms. This has made
service to clients more accessible and easier to accomplish.
It was also in year 2001, in which the company decided to acquire a modern
Drug Test and Chemistry Analyzer and an Automated CBC-Hematology Machine, Stress
Test Machine and Ultrasound Machine. Through the application of such technology, our
services became better in terms of service speed and accuracy.
In the year 2003, the clinic has decided to transfer it’s certifying body from the
Lloyds Quality Assurance Register to the SGS (Societe Generale de surveillance) Group
of Companies. This was a positive move since SGS is a stable and solid ISO Certifying
Body recognized in local and overseas industries. This move has helped the company
improve its quality management system.
In the month of December 2004, SCMCI had transferred its location from 7th floor
to 1036 M.H. Del Pilar St., Ermita, Manila. Months of preparation prior to its transfer
made the clinic more leaner yet organized, enabling the clients to undergo all
examinations in one floor area in an efficient way.
This January 2006, the latest addition to the clinic’s technology is acquiring an
Automatic Blood Chemistry Analyzer known as Chemwell. This will enable the blood
chemistry testing become more efficient and accurate.
It is a daunting task to always provide quality services but with the present
technology and the concerted effort of the management and staff in adhering to its
mission of providing efficient and effective delivery of services to achieve total
customer satisfaction and equitable returns to all shareholders made it a reality.
Our Mission Statement
We will strive to provide efficient and effective delivery of services by working as
a team with highest standards of professionalism and dedication.
We will strive for total customer’s satisfaction, rewards and recognition for the
employees and equitable returns to our shareholders.
Vision Statement
To be one of the leaders in providing healthcare services by maintaining our
professionalism, teamwork and integrity.
Quality Policy
It is the policy of SAGRADA CORAZON MEDICAL & ALLIED SERVICES CENTER,
INC. to supply medical services of high quality, which consistently meet or exceed
our customer’s expectations and at the same time complying with all applied
Codes, Standards, and Regulations.
This is implemented by our commitment towards continuous improvement and
maintenance of the effectiveness of our Quality Management System.
SCMCI-PHILS